Cooperating organisations

Uniform communication among member practices

Optimal waiting experience and uniform appearance with Wachtkamerschermen®

More and more healthcare groups and cooperating organisations are choosing Wachtkamerschermen® to support affiliated practices with solutions such as digital signage and registration systems. This is partly because Wachtkamerschermen® handles the project management and implementation of digital signage and/or registration systems from A to Z. Read the customer story of the healthcare group Onze Huisartsen, which was completely relieved by Wachtkamerschermen®.

Our digital signage solution can be customized to your needs, ensuring a uniform appearance is maintained. You can easily display central information from the healthcare group or cooperating organisation, while each affiliated practice can also display its own information. You determine which information you want to manage centrally and which decentralized information the affiliated practices are allowed to manage themselves. This way, you always have oversight of the displayed information.

Affiliated practices can add their own information, such as introducing the team, current waiting times, availability of healthcare providers, and answers to frequently asked questions. This relieves the reception desk in the practice and increases patient satisfaction.

Combine digital signage with a registration system or queue management system to further reduce the workload for assistants and optimally manage the queue. This gives the assistants back control.

Benefits for healthcare groups and cooperating organisations:

• Calm in the waiting room: Digital signage provides answers to frequently asked questions and shows delay times, preventing patient irritation.
• More calm at the desk: Patients see answers to frequently asked questions on the digital signage screen and know when it’s their turn. Via the kiosk in the practice, they know they are checked in. Optionally, they can be called to the desk or a room via queue numbers.
• Reliable and current content: Inform patients with seasonal information and videos from our partners.
• Combine central and decentralized information on one screen: Display overarching information along with specific information per screen or location.
• Central or decentralized management: Manage centrally via headquarters or allow practices to manage their own information.
• Uniform appearance: All playlists can be executed in a shared corporate style. Customization and support in managing content are available if desired.
• Integrations: It is possible to integrate with systems to automatically display information, such as news from your website.

Why choose Wachtkamerschermen®?

Wachtkamerschermen® is a market leader in primary care and has extensive experience. We know what is needed to ensure a smooth implementation process. We take the burden off healthcare groups and cooperating organisations by directly liaising with affiliated practices and their ICT service providers. Wachtkamerschermen® works closely with partners such as industry organizations, technical, and integration partners, providing reliable and versatile total solutions.

With Wachtkamerschermen®, you choose one partner for the waiting experience and queue management.